State Farm® Insurance Agent Thelma Ceballos-Meyers
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anielca Escorsia
September 10, 2026
5
out of
5
rating by Anielca Escorsia
"Gracias ala oficina todos muy amable"
We responded:
"¡Gracias por tu reseña, Anielca! Me alegra saber que te sentiste bien atendida por nuestro equipo. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
xo Boogie
September 10, 2026
5
out of
5
rating by xo Boogie
"The office staff was very welcoming. Also Ms.Kelly is a wonderful person and she also helped me activate my drive safe equipment."
Frenise Kass
September 10, 2026
5
out of
5
rating by Frenise Kass
"Great Services and Friendly staff. Very helpful with anything you need. Keep up the amazing work."
We responded:
"Thank you! I'm happy to hear that you found our services great and our staff friendly. We always strive to be helpful and appreciate your encouragement. Let us know if we can help with anything else!"
Lissette Pearson
September 9, 2026
4
out of
5
rating by Lissette Pearson
"Great service"
We responded:
"Thank you for your review, Lissette! I'm happy to hear you were satisfied with our service. If there's anything else we can do for you, just let us know!"
Kenia Santos
September 3, 2026
5
out of
5
rating by Kenia Santos
"Thanks for all the help with my State Farm app & my billing account!"
We responded:
"Kenia, thank you for taking the time to leave us a review! I'm happy to hear that we could assist you with your State Farm app and billing account. We're always here to help if anything else comes up!"
ET Production
September 2, 2026
5
out of
5
rating by ET Production
"Excellent customer services. Quick response. And take care all issues or concerns quickly. I love talk to Kelly, Que all the time have answers for my questions."
We responded:
"Thank you! I'm happy to hear that you've had such a positive experience with our team. It's great to know that Kelly has been able to assist you with your questions and concerns. We're here to help whenever you need us!"
KITTY
September 2, 2026
5
out of
5
rating by KITTY
"The staff at this office is amazing."
We responded:
"Kitty, thank you for taking the time to leave us a review! I'm happy to hear that you find our staff amazing. We're here to make your experience a great one. Let us know if we can help with anything else!"
Laura Bueso
September 2, 2026
5
out of
5
rating by Laura Bueso
"I had a wonderful experience! The lady up front was really nice, helpful, and knowledgeable. She answered everything I asked and got me situated pretty quickly."
We responded:
"Glad to hear you had a great experience at our office and thank you for your review!"
Heidy Garcia
September 2, 2026
5
out of
5
rating by Heidy Garcia
"The young lady at the front desk was very friendly ,attentive and professional. She answered all of my questions and got me taken care of quickly."
We responded:
"Thank you Heidy for your kind words! Glad the ladies were able to help answer your questions in a timely manner. "
kristina nadal
September 2, 2026
5
out of
5
rating by kristina nadal
"The girl at the front was super sweet and helpful! She answered all my questions and made the whole process quick and easy. Will be recommending."
We responded:
"Thank you Kristina for your review! Glad the ladies were able to assist you promptly.
P.s. We love referrals!"
Allison Fajardo
September 2, 2026
5
out of
5
rating by Allison Fajardo
"Excellent customer service. Very professional and friendly. 10/10"
We responded:
"Thank you Allison for your 5 star review, we appreciate you!"
Daryl Dickerson
August 28, 2026
5
out of
5
rating by Daryl Dickerson
"New Orleans is a service-industry city; however, many businesses and agencies—both large and small—do not fully understand the importance of excellent customer service. The Thelma Meyers State Farm Insurance Agency consistently demonstrates what great service should look like. Every time I call or visit the office, the employees are courteous, professional, knowledgeable, and responsive. They promptly return phone calls and reply to emails, making every interaction pleasant and efficient. If you are looking for an insurance agency that genuinely values its customers, I highly recommend giving yourself the first-class treatment of visiting the Thelma Meyers State Farm Insurance Agency."
We responded:
"Mr. Daryl, we greatly appreciate your kind words! We take pride in taking care of our customers and your review shows that we truly care. Thank you for trusting us with your insurance needs and THANK YOU for your review!"
Norman Mott
August 27, 2026
5
out of
5
rating by Norman Mott
"Every communication (and there have been many over the years) with this agency has been a great experience. They simply care, are responsive and solve problems. It is a pleasure doing business with them."
We responded:
"Norman, thank you for taking the time to leave us a review! I'm happy to hear that you've consistently had positive experiences with our office. We truly value your business and are always here to help. Let us know if we can assist with anything else!"
sean mccloskey
July 27, 2026
5
out of
5
rating by sean mccloskey
"Thelma, her staff of professional's, all are beyond reproach and of the highest caliber for professional results concerning the safety of you, your family and your business!
Big 10's! Big Love, Very personal!"
We responded:
"Thank you, Sean, for your wonderful review! I'm happy to hear that you feel well taken care of by our team. We always strive to provide top-notch service for you, your family, and your business. Big thanks for the big love! We're always here if you need anything else."
John Melady
July 10, 2026
5
out of
5
rating by John Melady
"I have to continue the trend with every review I have read on here....the customer service here is hands down, one of the most amazing experiences I have ever had with an insurance company. If there was a way to give 10 stars I would! Rakhi was so helpful with everything. She gave us an awesome quote for car insurance for our son's truck. Then also helped me with looking at a great deal for life insurance too! Continue to have amazing people like her working here and they will scoop up all the business! :)"
We responded:
"Thank you John for your 5 star review! I'm so happy Rakhi was able to save you money on your auto insurance, and, offer reasonable life insurance options."
Herman Rivas
June 29, 2026
5
out of
5
rating by Herman Rivas
"excellent customer service- genuine care for the customer."
We responded:
"Herman, thank you for taking the time to leave us a review! I'm happy to hear that you felt our customer service was excellent and that we genuinely care. We strive to make every interaction positive and supportive. Let us know if we can help with anything else!"
Alloy Pro.
June 18, 2026
1
out of
5
rating by Alloy Pro.
"Dont believe all this 5 star reviews, I was with state farm for 30 years or more , my agent one morning decided to close doors and retired, left me in limbo , so i went to thelma's fortress , the building is like a fortress , what it llooks like bullet proof panels and you can barely speak to any one . To make it short the agents were rude , just to tell me they were not taking anyone else. But thanks to their rudeness I end up with Progressive paying half what I was paying state farm."
We responded:
"I am sorry for your bad experience with State Farm. At our office, we take pride in taking care of our customers. When an agent retires, State Farm mails you a letter, usually 30 days in advance informing you of this and whom your new State Farm agent is. It is customary to give your new agent a chance. We wish you the best, wherever you choose to go."
Kay
June 15, 2026
5
out of
5
rating by Kay
"Loved the service!"
We responded:
"Thanks for the 5 stars, Kay! Let us know if you need anything else!"
Salina Mansukhani
June 15, 2026
5
out of
5
rating by Salina Mansukhani
"Great experience! Absolutely loved the staff."
We responded:
"Thank you, Salina, for your review! We're happy you enjoyed your experience and appreciated our staff. Let us know if you need anything!"
Shaiyenne Johnson
June 1, 2026
5
out of
5
rating by Shaiyenne Johnson
"Antonio Ceballos is amazing! He always goes above and beyond to help me understand my coverages!"
We responded:
"Thank you, Shaiyenne! I'm so happy to hear that Antonio has been able to assist you with your coverages. We always aim to provide the best support possible. Feel free to reach out if you need anything else!"
Rafael Pichardo
May 25, 2026
5
out of
5
rating by Rafael Pichardo
"Rosangel siempre muy servicial y amable, me explico mi factura y me ayudo hacer el pago."
We responded:
"¡Gracias por tu reseña, Rafael! Me alegra saber que Rosangel pudo ayudarte con tu factura y el pago. Nos esforzamos por brindar un servicio amable y servicial. ¡Estamos aquí para lo que necesites!"
Delren Davis
May 25, 2026
5
out of
5
rating by Delren Davis
"Melani went above and beyond to help me with my car insurance. Definitely would recommend."
We responded:
"Hey Delren, thank you for taking the time to leave us a review! I'm happy to hear that Melani was able to assist you with your insurance needs. We always aim to provide exceptional service. We appreciate your recommendation! Let us know if we can help with anything else!"
Ivelisse Cid
May 25, 2026
5
out of
5
rating by Ivelisse Cid
"Gracias Rosanhwl poe swr muy amable."
We responded:
"¡Gracias, Ivelisse! Me alegra saber que Rosangel fue amable contigo. Nos esforzamos por ofrecer un servicio atento y personalizado. ¡Estamos aquí para lo que necesites!"
Vanessa Williams
May 20, 2026
5
out of
5
rating by Vanessa Williams
"The workers at this location is very nice and kind and very helpful."
We responded:
"Hey Vanessa, thank you for the 5 stars! I'm happy to hear that our team was able to provide you with such a positive experience. We appreciate your support!"
Veronica Nicholas
May 18, 2026
5
out of
5
rating by Veronica Nicholas
"Regina was a gem to work with. She is always so pleasant and is very knowledgeable. Call her for your insurance needs!!"
We responded:
"Veronica, thank you for sharing your experience! I'm happy Regina was able to provide such a pleasant and knowledgeable service. We appreciate your recommendation and are here for any of your insurance needs. Feel free to reach out if there's anything else we can assist you with!"